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ASQ London Section 0403 presents….

Achieving Business Excellence

Thursday, September 25th, 2003

6:30 pm - 9:00 pm

hosted by<

3M Canada
1840 Oxford St E
London

Come out, join us and learn how Homewood Health Services of Guelph won the coveted Canadian Awards for Excellence in Quality in 2002.

Our guest speaker is Charlotte Burkchar, Director of Quality Management. Ms Burkchar will identify how Homewood changed their management & business systems to achieve the highest standards in the 7 quality criteria that make up the CAE Quality Award:

  • Leadership
  • Planning
  • Customer Focus
  • Employee Focus
  • Process Management
  • Supplier Focus
  • Overall Business Performance

Agenda

6:30 to 7:00 pm: Refreshments and Networking

7:00 to 7:15 pm ASQ Section business and announcements

7:15 to 8:45 pm Charlotte Burkchar - Achieving Business Excellence

8:45 to 9:00 pm Wrap up and Closing Remarks

This is an excellent kick-off to the 2004 London Quality Award campaign. Bring your boss. Start the process of making your company the envy of everyone in London.

RSVP your attendance to Joe DaSilva at jadasilva2@mmm.com by Wednesday, September 24th.

 

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Copyright © 2003 ASQ #403 London, Ontario
Last modified: 01/07/04